FAQ's

Most frequent questions and answers
About the food

Most of our tours include a full meal which is enough for 99.9% of our guests to feel comfortably full by the end of the tour. Check the “Includes” section on your tour for more details on what you can expect.

On all our tours we start tasting almost right away. So, if you must eat before a tour, we recommend keeping it to a light snack.
 
Firstly, congratulations! Secondly, of course we can! Simply let us know that you’re pregnant in the “Notes” section when you book the tour, and we’ll take care of the rest (i.e. we won’t serve you cured meats, uncooked unpasteurized cheeses or alcoholic drinks).
 
All tours offer beverages, and water is also provided at points throughout the tours.
 
 
Of course you will! While we do highlight typical regional alcoholic drinks on our tours, drinking alcohol is not at all necessary to enjoy our tours! Simply note that you prefer not to drink alcohol when you book, and we’ll serve you non-alcoholic drinks instead. Given the curious fact that non-alcoholic drinks in Spain are sometimes more expensive than beer and wine, we don’t offer discounts for non-drinkers.
 
The legal drinking age is 18. If you are under 18, we’ll provide you with non-alcoholic drinks. Guides are not able to bend this rule, as it would be against the law and wouldn’t be fair on the law-abiding establishments we visit.
 
About the booking

Definitely! Anytime is a good time to take a Food Souvenir Barcelona Tour. But if it works for your schedule, it’s best to take the tour at the beginning of your trip. Why? As well as feeding our guests delicious food and fun facts during the tour, part of our goal is to give you the tools you need to tackle eating in the city all on your own. After our tour you’ll be able to lead your own self-guided tour with the recommendations of your guide. You’ll also receive our guide, which is packed with our top recommendations for eating in the city.

We aim to fill bellies and minds and so our tours are so much more than a just a tasting experience! Your guide will tell you about the city, its history, monuments, and food evolution. During your experience you will learn loads about local culinary history, the current food scene, typical plates, and ingredients.
 
All tour tickets must be purchased in advance through this website. We don’t allow walk-ups or cash payments on the day. You can book a tour through this website up until one hour before the tour start time. But our tours do often sell out in advance, and we’d hate you to miss out so to ensure you get the time and date you want, please book well in advance.
 
If you’d like an invoice, please contact us at tours@foodsouvenirbarcelona.com BEFORE purchasing and we’d be happy to arrange this for you.
 
 
When you book your tour through our secure booking system, you will be able to pay with credit card, debit card, apple pay and alipay.
 
Our booking system (provided by FareHarbor) is secure and safe for credit card use. All payments collected through FareHarbor are processed by Stripe, a PCI Level 1-certified service provider backed by both Visa and American Express.
 
Of course you can! One of the great things about our tours is the chance to meet other fellow foodies. If you’re still the only one booked 96 hours before your tour, we’ll get in touch with you to offer a couple of options: switching to a different tour that has other guests booked on or a full refund.
 
We love having curious kids and their parents on our daytime tours! Keep in mind that there is a fair bit of walking involved and the samples may not always be what children are used to. Any doubts, just get in touch, or check out our private Barcelona for Kids Tour designed for kids 4-12 years old and their families! Children under 5 who won’t be eating can come along free of charge on our small-group tours! Just make a note when booking so we know they’ll be joining you. We remind parents that strollers can be cumbersome on the small streets and there’s often no room for them in the eateries, so please use carriers for babies when possible. Finally, please note that most of our evening tours are for adults 18 and over. We have some evening experiences that welcome curious teens so you’ll see a “teen” ticket option available for these tours!
 
Given the traditional and often small establishments we visit, we’re unable to exceed the guest limits on a tour. But please get in touch by emailing tours@foodsouvenirbarcelona.com and we’ll let you know what your options are.
 
There’s no official waiting list. If a tour is full, please feel free to email us at tours@foodsouvenirbarcelona.com and we’ll see if we can open another tour.
 
We allow free cancellations and date changes (pending availability) up to 96 hours before your tour. Cancellations and/or date changes must be communicated by email at tours@foodsouvenirbarcelona.com no less than 96 hours in advance of the tour in order to receive a refund. No refunds will be issued for cancellations made within 96 hours of a tour and no refunds or rebookings are available once a tour has commenced.
 
Depending on availability, we do offer private versions of our tours. We can also offer customized tours and experiences for larger groups. Contact us at tours@foodsouvenirbarcelona.com and we’ll get back to you with options.
 
We know that along with the food, the most important thing on a food tour is the guide. And that’s why we work with the smartest, most passionate, most talented bunch of storytelling gurus around. Our guides not only know and love their city, they also have a rare knack for making our guests just as excited about their home as they are.
 
Not at all! A number of our guests take tours in more than one city. Why? Because in each place we offer tours, we give you a true taste of the local cuisine, insight into the local culture, and tailored tips for tackling the food scene in that city. Every tour is unique and complements the other experiences that we offer. So, if you’re hungry enough, we’d love to welcome you on a tour in more than one Devour city!
 
Logistics

Our tours start right on time so that the food doesn’t get cold. When you book a tour you will receive an email confirmation from us with the meeting details for that tour. It is essential to be on time (we recommend arriving 10 minutes early) as we are unable to wait for latecomers, and you will not be able to catch up to the group. Late arrivals and no-shows are nonrefundable. This is applicable to any tour participant that fails to arrive, or arrives after a tour’s departure.

There are bathrooms are stops throughout each tour (though not necessarily at all stops). Please check with your guide.

Not only are they allowed, they’re encouraged! And please share your experience with us by tagging any pictures with our social media accounts!

Our tours do include some time to shop at certain food shops, however unscheduled stops are discouraged for the sake of finishing the tour on time and out of respect to other guests. If you’d like to return to any shops or stops for shopping after the tour, please ask your guide for directions.

Grab an umbrella and get ready for some delicious food! Our tours are held rain or shine. Please check the conditions and dress appropriately.

Unfortunately, due to small alleyways and multilevel restaurants, our tours are not wheelchair or baby stroller accessible.

Gratuities are greatly appreciated, although never expected nor mandatory. The standard gratuity in the tour industry is 10-15%.

Currently our small group tours are offered exclusively in English, but if you would like a private experience in another language, please get in touch and we can see if it is possible to accommodate your group. 

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